01
Identify the Opportunity
Amazon had just launched 3D capability, but few brands were using it. Without in-house 3D resources, we risked missing an early advantage.
Spotting the gap
I saw 3D as a way to improve engagement, highlight product quality, and reduce the number of static photo assets needed per listing.
Making the case
From those insights, I created briefs with clear hypotheses, measurable goals, and proposed test variables. Leadership approved the approach, giving us a clear mandate to test, learn, and scale.
02
Build the Workflow
I vetted three external 3D agencies, assessing cost, quality, and scalability before choosing the right partner. From there, I designed the process from creative brief to upload.
Setting standards
I wrote clear creative guidelines and directed how textures, finishes, and materials should render to match our photography style.
Choosing the test line
We launched with StorageLAB dinnerware storage, a competitive category where interactive visuals could make a clear difference.
03
Direct the Creative and Execution
I led the 3D development process from start to finish, reviewing every model for accuracy and brand alignment.
Creative Direction
I worked directly with the agency to refine color, lighting, and scale until the models were indistinguishable from real photography.
Seamless Integration
Assets were uploaded to Amazon and optimized for the “spin, zoom, and view in your room” feature on mobile, ensuring the experience was intuitive and premium.
04
Measure, Prove, and Scale
Within two weeks, the 3D listings showed measurable performance improvement.
Results
Conversion increased from 15.91 percent to 19.37 percent, a gain of more than 3.4 points. The test drove significant incremental sales while reducing long-term photography costs.
Next Phase
The success of the pilot led to 3D models being scaled across additional products and brands, creating a repeatable process for future adoption.