Operational Design

Turning structure into creative momentum

Operational Design

Turning structure into creative momentum

Creating Systems That Scaled 50+ Launches at Startup Speed

Creating Systems That Scaled 50+ Launches at Startup Speed

Turning Chaos Into Structure

Turning Chaos Into Structure

Managing creative for more than forty brands required more than reacting to requests. I built scalable systems, guidelines, and a request process that turned chaos into strategy. The result was over fifty seamless product launches, more than thirty A/B tests per quarter, consistent conversion lifts, and multiple brands climbing to category leadership. The systems reduced bottlenecks, improved collaboration, and created growth opportunities for the team.

Managing creative for more than forty brands required more than reacting to requests. I built scalable systems, guidelines, and a request process that turned chaos into strategy. The result was over fifty seamless product launches, more than thirty A/B tests per quarter, consistent conversion lifts, and multiple brands climbing to category leadership. The systems reduced bottlenecks, improved collaboration, and created growth opportunities for the team.

How it happened

How it happened

How structure, planning, and creative systems transformed a reactive workflow into a scalable creative operation.

How structure, planning, and creative systems transformed a reactive workflow into a scalable creative operation.

01

Diagnose the Chaos

Mergers and rapid growth left teams flooded with requests and no shared system. I mapped bottlenecks and pinpointed where communication broke down.

Clarifying the problem

Request patterns showed misaligned priorities and slow reviews. The issue wasn’t bandwidth, it was structure.

Finding leverage points

I identified where process could replace pressure without limiting creativity.

02

Build the System

I created the framework that turned ad-hoc work into an organized process.

Laying the foundation

Quarterly planning aligned creative priorities with company goals. Wrike became the single project-tracking hub, and brand playbooks unified guidelines across teams.

Connecting the strategy and output

Clear documentation and ownership gave leadership visibility and kept projects moving without micromanagement.

03

Implement and Empower

Once the tools and guidelines were in place, I led adoption across creative and brand teams.

Rolling it out

A new request cycle required submissions early each quarter so priorities could be planned in advance.

Building Autonomy

Designers and copywriters learned to manage their own timelines and make strategic creative choices. The shift replaced daily chaos with predictable rhythm.

04

Measure and Scale the Results

Within six months, creative output increased dramatically.

What happened

Over fifty launches and three hundred projects were delivered on time. Turnaround improved by 40 percent, bottlenecks disappeared, and reviews flowed efficiently through creative leadership.

Sustaining momentum

Multiple brands rose to category leadership on Amazon, and the systems remained in place after company transitions.

The Impact

The Impact

The new processes aligned creative with company goals, reduced chaos, and turned fast growth into sustainable momentum. Every project had a clear owner, timeline, and measurable result.

The new processes aligned creative with company goals, reduced chaos, and turned fast growth into sustainable momentum. Every project had a clear owner, timeline, and measurable result.

The Outcome

The Outcome

What began as an operational fix became a foundation for scalable creativity. The systems I built continue to power launches and testing programs, proving that structure doesn’t limit creativity, it enables it.

What began as an operational fix became a foundation for scalable creativity. The systems I built continue to power launches and testing programs, proving that structure doesn’t limit creativity, it enables it.

Take your creative workflow to the next level

Contact

Email: kelseymccormick813@gmail.com

Woodstock, Vermont

LinkedIn

2025 © KELSEY MCCORMICK

Take your creative workflow to the next level

Contact

Email: kelseymccormick813@gmail.com

Woodstock, Vermont

LinkedIn